Delivery and Returns Policy
Delivery is free for all orders over R475 throughout South Africa. Orders under R475 are charged at a flat fee of R90. We now offer the option to stack your orders until you are ready for them to be shipped, for a small admin fee of R10 per order. This allows you to receive free shipping when your combined orders are greater than R475.
Delivery to main centres normally occurs within 2 - 5 working days, and 3 - 7 working days outside of main centres.
Returns and Quality Guarantee
We take great pride in the quality of our clothing, and have rigorous quality controls. If there are any marks or blemishes on the item, we will do our utmost best to ensure they are made clear to you in the item photo or description prior to your purchase. If you are not 100% happy with the quality, or the item received is not as described, you may return it free of charge within 7 days of receipt for a full refund. In some cases, we may ask you to pay it forward to someone in need.
Sale items are final sale, and unfortunately non-returnable and non-refundable.
If the item is sold at full price and you decide that an item isn't right for you, you may return the item in it's original condition within 7 days of receipt. Note that return shipping will be for the cost and responsibility of the customer, for all items being returned for any reason other than unsatisfactory quality or incorrect description. Once we receive the return, you’ll be refunded the original price of the item(s) if they are in their original condition and all return criteria are met.
All returned items must be in the same condition in which you received them (New with Tags items must be returned with original tags attached).
We pride ourselves in having some of the best and most competitive prices. Since shopping online will always have unpredictable elements to it, we want to give you the option to return your items. Right now, the only way we can do that, while still offering the lowest prices and most convenient service around, is for the customer to pay for their returns.